privacy policy – Pure Life Aqua

Last Updated: August 25th, 2024

The following below is our Pure Life Aqua Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://purelifeaqua.com (the “Site”).

**Information We Collect**

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– **Cookies**: Data files that are placed on your device or computer and include an anonymous unique identifier. You can learn more about cookies and how to disable them at [http://www.allaboutcookies.org](http://www.allaboutcookies.org).

– **Log Files**: These track actions occurring on the Site, and collect data including your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

– **Web Beacons, Tags, and Pixels**: These are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site or when you opt-in to one of our forms and provide additional information, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order or Opt-In Information”.

**How We Use Your Personal Information**

We use the Order Information that we collect generally to fulfill any orders placed through the Site, our sales agents, employees, admin, etc. (including processing your payment information, arranging for shipping, and providing you with confirmations). Additionally, we use this Order Information & Opt-In Information to:

– Communicate with you, via SMS (text), Email, and by Phone;

– Screen our orders for potential risk or fraud; and

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

**Sharing Your Personal Information**

We only share your Personal Information with third parties (when necessary) to help us use your Personal Information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy). We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: [https://www.google.com/intl/en/policies/privacy/](https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics here: [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout).

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

**Security**

This site has security measures in place to protect the loss, misuse and alteration of the information under our control, including regular backups of all data. Only authorized personnel are allowed physical and/or digital access to servers and data, and each authorized personnel has signed a Non-Disclosure agreement prior to being granted access. All servers and data backups are kept secure from physical and electronic instruction by use of firewalls and redundant security systems, which are constantly being evaluated and upgraded.

** Log-In**

We use your IP address to help diagnose problems with our server, and to administer our Website, Software as a service. Your IP address is used to gather a broad demographic of information and other variables that may pertain to the services we provide, as well as KYC.

**Choice/Opt-In**

Pure Life Aqua collects data such as your Name, Phone, Email and other information, when you choose to subscribe to our site. By providing this information, you are in agreement with the terms and conditions provided. You also are agreeing to receive text message correspondents from the company, which may include but are not limited to, updates, promotions and other varies information for the purpose of marketing. You understand that SMS and data rates may apply as imposed by your carrier.

**Choice/Opt-Out**

Pure Life Aqua provides individuals the opportunity to opt-out of receiving communications from us at any point in time.

You can opt out from our SMS (text) messages and updates by texting the word STOP within any text correspondent from us. You may also email us at admin@purelifeaqua
to let us know you would like to be removed from future correspondents.
If you need help when receiving our SMS correspondents (text) messages and updates, simply by texting the word HELP within any text message you receive from our Software and Platform, you will receive more helpful guidance and information. Again, you may also email us at admin@purelifeaqua with any questions.
If you wish, you can opt-out of email notifications as well, by sending us a message telling us you want to be removed from our Database or by clicking on the unsubscribe link at the bottom of the email.

**Carriers Supported**

The following carriers are currently supported: T-Mobile, Sprint/AT&T, Nextel, Boost, Cellular One, Dobson, Alltel, Verizon Wireless, Virgin Mobile, Cricket, Cincinnati Bell, and Cellular South. More carriers will be added to this list when they participate, and or become applicable with our platforms.

**Information Collection Practices**

You can visit our website https://purelifeaqua.com to read information about our company, products, and services without telling us who you are and without revealing any personal information. In operating the Web site, Pure Life Aqua includes optional information request forms such as Newsletter subscription forms, general contact request forms, and subscription forms that request your name, phone number, email address, and in some cases other information to help us determine your needs related to our products and solutions and in order for you to get access to additional information through the Pure Life Web site. We use this information to send updates about our company, products, services, promotions, etc. And to contact you if requested or necessary. Pure Life also collects billing information such as credit data via our partner payment processing sites. Depending upon your request, Pure Life may also ask for additional information, such as how you heard about us, your DOB, etc. This information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy the Web site. Pure Life uses the information that we collect on the Web site to contact you to further discuss your interest in our company, our services, and to send information regarding our company or partners, such as marketing promotions and events (which may be automated). This information may also be used to improve the services we provide you. We use this information to improve the way that we provide our services to our clients, to relay administrative information, and to verify login information. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. Pure Life does not share, sell, rent, or trade PII with third parties for their promotional purposes.

**Information You Share Directly**

In some places on the Pure Life Aqua public-facing website, you can fill out web forms to ask to be contacted by our Sales Team or admin departments, sign up for a newsletter, register for a Pure Life event, or provide additional opt-in details to gain access to more information. The specific personal information requested on these forms will vary based on the purpose of the form. We will ask you for information necessary for us to provide you with what you request through the form (for example, we will ask you for your email address or a mobile number if you want to subscribe or signup for alerts and or updates, and for your phone number if you want to receive additional information via SMS and or, have a member of our Sales Team to contact you and or you wish to receive information via SMS). We may also ask you for additional information to help us understand you better as a customer. If you sign up to receive ongoing marketing communications from Pure Life Aqua, by subscribing, you can always choose to opt out of further communications through a preferences page which will be linked from any marketing email you receive from Pure Life Aqua, and or via texting the word STOP via any SMS correspondents you receive. You can also contact our admin@purelifeaqua.com Team to communicate your choice to opt out.

If you contact our Sales or admin@purelifeaqua.com Teams, those teams keep a record of that communication, including your contact details and other information you share during the course of the communication. We store this information to help us keep track of the inquiries we receive from you and from customers generally so we can improve our products and services and provide training to team members. This information also helps our teams manage our ongoing relationships with our customers. Because we store a record of these communications, please be thoughtful about what information you share with our Sales Teams. While we will take appropriate measures to protect any sensitive information you share with us, it is best to avoid sharing any personal or other sensitive information in these communications not necessary for these teams to assist you.

**Your Rights**

If you are an United States resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a United States resident we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

**Legal Disclosure**

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

**Data Retention**

When you place an order through the Site and or opt-in for addition information and provide your details, such as your Name, Phone, Email, and other related information, we will maintain your Information for our records unless and until you ask us to delete this information. This information will be used to communicate with you for the purpose of updating you, providing addition offers, promotions, and other related correspondents accordingly. By providing your information, you are agreeing to the terms and conditions of this site.

**Changes**

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. By using our site, you agree to any future changes.

**Contact Us**

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@purelifeaqua.com or by using the Let’s Chat links throughout this site.